Why choose a local independent funeral director?
Until relatively recently, most funeral directors in the UK were family-owned businesses like Stockman & Loram, passionately serving the people within their local communities. However, in recent years, larger corporations have been buying up local funeral director businesses, often when the owner retires, but often keeping the old family name above the door.
Thankfully, there are still many independent funeral directors in the UK, privately-owned businesses that are run by their owners rather than shareholders. Frequently, independent funeral directors are family-run businesses that can trace their roots back through the history of their local communities, just like the four generations of our family that have looked after families in Torbay and south Devon.
The benefits of independent funeral directors
Generally, independent funeral directors like Stockman & Loram are owned and managed by a small, hands-on, team of people that work in and around a small number of local branches, compared to corporate managers based in remote head offices. This ‘family-business’ ethos makes the quality of service a matter of personal pride for independent funeral directors rather than a box-ticking exercise.
Stockman & Loram have been in business for generations, serving the community that we belong to. We have connections with the families we look after going back decades and are well known to local people. Word of mouth, relying on consistently good customer service, is crucial to our continued success.
Without the pressure of corporate targets, as a local service built on smaller teams, Stockman & Loram funeral directors can also offer a more personal and friendly approach to customers. We can take the time to get to know our families and provide individual support to anyone who walks through our door. Dealing with a single point of contact throughout funeral planning to the funeral service and beyond is the norm at an independent funeral director like Stockman & Loram.
Lower prices from independent funeral directors?
In our experience, prices from independent funeral directors like Stockman & Loram are often lower than those offered by competitors acquired by large national chains.
Because they are not driven solely by the need to make a profit, independent funeral directors like Stockman & Loram can afford to go the extra mile for families who require additional support. Put simply, making sure customers are satisfied is more important than shareholder value and an independent funeral director will take the greatest care when arranging every aspect of the funeral.
Importantly, independent funeral directors aren’t just there for the funeral. Since they’re heavily invested in the communities they serve, they have a long-term interest in looking after you and your loved ones in the future. They’ve made a long-term commitment to their community – it’s where they work, but also often also where they live. That mean that it’s where you can find them when you need them the most.